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General Boarding Policy

Welcome to Boarding at SPAH! Having a loving and stress-free experience for your pet is our highest priority whether your pet is seeing one of our veterinarians or enjoying a relaxing time in our boarding facility.

In effort to create an efficient Check-In process for you and a comfortable boarding experience for your pet, we have the following guidelines:

Requirements for Cats*:

  • Minimum age is 16 weeks of age (we want to be sure they have their vaccines up to date including Rabies)

  • Up to date FVRCP vaccine (Feline Distemper) - for kittens at least 2 sets, adults are yearly

  • Up to date Rabies vaccine - every 1 or 3 years depending on the age of the pet

  • A negative up to date Internal Parasite Check - annual

    An intestinal parasite test can be run on your pet at the time of boarding if this test is not up to date.

*in order to ensure the safety of your pet and the other pets within the hospital, unless there is a medical waiver noted from your pet's veterinarian, all vaccine and testing requirements are non-negotiable.

Requirements for Dogs*:

  • Minimum age of 20 weeks of age  (we want to be sure they have their vaccines up to date including Rabies)

  • Up to date DHPP (Canine Distemper) - for puppies 2nd should be given after 14 weeks of age, adults yearly or every 3 years depending on vaccine given

  • Up to date Bordetella vaccine (Kennel Cough) - every 6 months

  • Up to date Rabies vaccine - every 1 or 3 years depending on the age of the pet

  • A negative up to date Internal Parasite Check - annual

    An intestinal parasite test can be run on your pet at the time of boarding if this test is not up to date.

  • On heartworm preventive

*in order to ensure the safety of your pet and the other pets within the hospital, unless there is a medical waiver noted from your pet's veterinarian, all vaccine and testing requirements are non-negotiable. Alternatively, distemper-parvo titers showing adequate protection can replace the DHPP vaccine requirements.

Other:

  • To provide a stress-free experience, all boarding pets need to arrive 2 hrs. prior to closing. A late drop off fee of $15 applies to pets who arrive less than 2 hours before closing.

  • If you choose to bring your own food for your pet, it must be in Ziplock bags or sealed containersWe cannot accept original bags of food. If you prefer, we feed our in-house diet for sensitive stomachs. This helps with boarding patients that may get stressed while being away from home. If you do decide to bring your pet's food, please ensure the correct amount is provided to avoid running out during his/her stay.

  • If your pet is currently taking medications, all medications must be in the original container/vial. This includes supplements such as fish oil, vitamins, glucosamine, etc. Please be advised there is a medication administration fee of $3.50 each time medications are given per day. If your pet needs insulin or fluids administered while staying with us, we are happy to provide that service. Please inquire about cost.

  • We provide very comfy fleece blankets and cots for our boarding guests.  We ask you to refrain from bringing pet beds, blankets/towels and toys. We have several fun toys in our fenced in backyard!!

  • External parasites: All boarding pets are briefly scanned during their nurse’s exam to insure there is no evidence of fleas. If fleas or flea dirt are found, the pet will receive a capstar pill to kill all live adults currently on the pet. This cost of this medication will be added to your boarding charges.

  • Sunday pick up hours are between 2:00-3:00pm for your convenience. We are closed the first Saturday of each month.

Prescription Medication and Diet Refills Policy

Please note that medication refills require 24-48 hours as a veterinarian must review your pet’s medical record before approving your request.  Once your request is approved and the medication is ready for pick up, a medical team member will call you at the phone number provided above.  

If we are unable to process your request, you will receive a phone call from one of our team members explaining the reason.  

Thank you for using our online services!